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Satisfaction, Safeguarding & Wellbeing Tracking from QDP!

Based in Macclesfield, in the heart of Cheshire, QDP have been helping organisations gather and more importantly USE questionnaire based feedback to make a difference for over 25 years.

We offer an unbeatable service at unbelievable prices. As the UK's largest independent specialist in questionnaire based feedback services to the Education and Skills sector and with our penchant for impeccable customer service, we have a proven track record of making survey projects a success.

We are here to provide as much support as you need throughout every feedback project.  Our aim is to build successful long-term partnerships with all of our customers and help you to build a better tomorrow for those who matter most.

Let QDP guide you through the survey process using our 3 'I’s:

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A good survey requires careful planning – let us help you; it is what we are good at!!

Our Customer Care Team have a wealth of knowledge and are dedicated to helping ensure you get the most from your data. They are a phone call away and will be happy to offer advice and guidance, no matter what your project.

  • Independently managed by QDP, we provide a confidential and secure platform to ensure everyone is given a voice, including those most vulnerable.

  • Fast and effective way to quality assure your safeguarding procedures, through the perceptions of all those in your care.

  •  QDP will cover all feedback projects from all stakeholders; from general satisfaction, mental health and wellbeing and safeguarding to staff culture, 360 appraisals, skills audits and bespoke projects specifically for your organisation.

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Running surveys can be a logistical nightmare! QDP will help take away the headache as much as possible.

We will help you decide on the package that is right for you, whether it be setting up your own surveys, or letting us set them up for you – either way, you have the benefit of our expertise and guidance every step of the way.

  • We have numerous methods of online targeting, as well as paper based, text and telephone options too.

  • Tailored questionnaires, giving you a head start to ensure your key stakeholders are getting the most from every aspect of their journey.

Our team will offer practical advice to help you get the best response rates, with tips and tricks they have learnt through many years of experience. 

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We provide easy to read reports which inform planning at every level, including;

  • Internal/External Benchmarking which provides useful comparisons and ensures that you are providing the best experience for everyone in your care.

  • Issue Comparison which flags potential warning signs at every level and demographic group, allowing for early interventions.

  • Distance Travelled which monitors changes over time, validating and informing your existing and future planning.


However, it is no good having a wealth of incredible reports and not using them to create an impact and this is one thing we are truly passionate about. QDP’s key aspiration is to help make a difference and we do that through you!

We offer training sessions on how to use our reports, from brief online sessions to help you navigate and understand the data, to on-site in-depth training to help you embed the data within all levels of your organisation and start using it to make a real difference to those who matter most.

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Shelley Bratton

Quality Manager

Selby College

I have been using the services of QDP for a number of years and have found the service to be very effective in supporting our Learner Voice and Staff Survey initiatives. Data is presented in a user friendly format and allows trend analysis and benchmarking for comparative studies against other FE providers. Particularly helpful is the support which is always in a timely and effective manner to all my enquiries. I will continue to use QDP and would be confident to recommend them to other businesses.


Alison Bloomfield

Business Partner - Development & Diversity

Glyndwr University

The service provided by QDP Services is excellent, they are extremely helpful and friendly and nothing is too much trouble for them.  We have used the surveys to great effect and we have been impressed with the speedy responses and the data we have been able to collect providing us with the opportunity to evaluate our services and processes and make internal improvements.

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Neil Challinor

Quality Development Manager

Leicester College

I have found the services provided by QDP to be very supportive in terms of setting up and sending out surveys. Always a phone call away should there be any queries. The reports are provided in an easy read format. In my organisation improvements to practice have been implemented as survey results over time offer a trend of improving practice or areas requiring improvement.