Handing over a demanding task to a provider with a proven track record in the public sector has saved us a lot of time and resources. The questionnaire models were very helpful and easy to amend to suit our needs.
The results of the survey were returned to us quickly and in a simple to read format which didn't require hours of training. The data has been most informative and invaluable for understanding our population and moving forward
Employee Satisfaction, Safeguarding & Wellbeing Tracking from QDP!
Based in Macclesfield, in the heart of Cheshire, QDP have been helping organisations gather and more importantly USE questionnaire based feedback to make a difference for over 25 years.
We offer an unbeatable service at unbelievable prices. As independent specialists in questionnaire based feedback services in the workplace and with our penchant for impeccable customer service, we have a proven track record of making survey projects a success.
We are here to provide as much support as you need throughout every feedback project. Our aim is to build successful long-term partnerships with all of our customers and help you to build a better tomorrow for those who matter most.
Let QDP guide you through the survey process using our 3 I’s:
Good quality feedback is an incredibly powerful tool and we want to help you harness that power to make a difference to those who matter most to YOU.
Our Customer Care team work tirelessly, alongside our industry professional external advisors, to ensure that our example questionnaires surpass industry standards.
WE do the hard work so YOU don’t have to. That being said, QDP understands that every organisation is different and therefore offer a fully bespoke service. We cover every feedback project, whether Employee Satisfaction, Wellbeing, Staff Culture, Skills Audits and more. Our team will work with you to gain an insight into YOUR organisation and put together a plan based on YOUR needs and aspirations.
At QDP, we understand the workload involved in designing, collecting and analysing feedback projects (we started 25 years ago, hand-inputting every piece of data for analysis – we know, we have done it)! We have dedicated the last 25 years to developing and fine tuning the ways we do things to offer our customers the very best choice of packages.
We have several methods of online targeting, as well as text and paper based targeting and a dedicated telephone unit. There are packages available for our purpose built DIY software, SurveyManager; as well as our Gold Service (which lets our team take care of all the work for you) and plenty of packages in between, all with the full support of our top rated Customer Care team.
We cover every budget, from pay-as-you-go, to all inclusive. There are also incentives to help you save money with us each year! Our aim is to build a long standing relationship with all of our customers. It is therefore our priority to ensure that you are on the best package for YOU. Our team will talk to you and advise on the package that is right for you, and will be happy to review this with you, as and when required.
Our reports include: Internal/External Benchmarking, which provides useful comparisons and ensures that you are providing the best experience for EVERYONE in your care; Issue Comparison which flags potential warning signs at every cohort and demographic, allowing for early interventions; Distance Travelled which monitors changes over time, validating and informing your existing and future planning; 360 Analysis which enables you to track the progress of every employee, and much more.
However, it is no good having a wealth of incredible reports and not using them to create an impact and this is one thing we are truly passionate about. QDP’s key aspiration is to help make a difference and we do that through you!
We offer training sessions on how to use our reports, from brief online sessions to help you navigate and understand the data, to on-site in-depth training to help you embed the data across your school and start using it to make a real difference to those who matter most.
Star Academies recently commissioned QDP Services to undertake a survey to capture the views of all the staff in our nationwide family of schools. As a values based organisation committed to creating an engaging and enjoyable work experience for all colleagues, it was essential to us that we provided all our colleagues the chance to tell us about what it was like to work within Star. Using QDP proved a good business decision. The challenge of coordinating a survey of this importance across a national network of over 20 schools was a major undertaking.
QDP specialise in providing feedback services [to the workplace] in the UK. This depth of experience meant they understood our requirements and knew exactly what we wanted and how to go about getting it. In addition, their independence gave our staff confidence in the anonymity of the process and a greater degree of confidence in buying into the outcomes.
The comprehensive reports that QDP produce gave each site their own detailed and easy to digest reports accessible via a web portal, allowing them to own their results and feed into their own school improvement planning. Additionally, the aggregated set of reports provided to the Trust, allowed easy comparison between sites and interrogation to identify causes and origins of concern, as well as the many reasons to celebrate and enhance the wellbeing of all staff across the Trust.
With the support of QDP over 1000 online surveys were returned achieving a response rate of 68%. We are looking forward to repeating the survey in a few months' time, and receiving distance travelled reports showing our progress in the areas targeted by each of our schools, as well as progress across the Trust.
QDP took away our headaches and made this a very easy and extremely valuable exercise for us. QDP's customer services were highly responsive and flexible from start to finish.
We are very happy to recommend QDP Services to anyone who would want to undertake their own staff survey and benefit from the advantage of their experience and the added value they have to offer.
Head Of Human Resources