Rick is the MD and owner of QDP. He has a strong background in IT having worked as a programmer/software developer before embarking on the QDP journey (you can read our blog post for more on that). Rick is dedicated and passionate about QDP. He has met many a customer over the years and makes a lasting and friendly impression wherever he goes. Nowadays he tends to focus more on product development and hides away behind the scenes, but he is still very much active and working harder than ever to make QDP the success that it is today.
Business Development Manager
Jodie has been with QDP since 2006, starting in Customer Services and working her way through various roles in the company until reaching the senior management team as Business Development Manager. As well as seeking new business opportunities, Jodie and oversee's the Account Management and Production teams.
Jodie really believes in the company and what QDP stands for and has a real drive to not only give QDP customers the very best in value and service, but also make sure they know how to really make the service work for them. She is hosts regular online and onsite training sessions, as well as annual user groups and is always available and excited to help customers explore new ideas or projects.
Andy is QDP's technical genius and is responsible for taking every idea thrown at him and turning them into a reality. Luckily, he has code running through his veins and the design of QDP's software package SurveyManager is accredited to him. He joined the QDP team in 2005 having worked on IT based projects in the past with Rick and he has certainly been kept busy ever since. He has
The Support Team
Account Manager - New Business
Joel is QDP’s Account Manager specialising in looking after new business. He has worked for QDP since November 2018; however previously worked for us for 5 years before taking a couple of year’s break (though it is like he never left).
Joel has a tremendous determination for succeeding in QDP and has a great rapport with everyone we work with.Like the rest of the team, he believes in building long lasting relationships with each of our customers and will take great effort in making sure they buy the package which is right for them.
Account Manager - Customer Support
Ruth aka The Matrix Queen is our Survey Support Account Manager and is our longest serving QDP'er, having been roped into helping out with data processing as a teen after school during QDP's infancy (see our first blog post for more detail about this).
Ruth initially worked in our production department and there is nothing she doesn't know when it comes to QDP's question bank (feel free to test her on it, we often do)! Now one of our Account Managers, Ruth is responsible for survey support and is a proven hit with our customers; a born perfectionist, she will always go the extra mile to make sure that what she does is of the highest of standards and is an asset to the team.
Damo (as he is affectionately known) is the QDP fixer and is another long serving member of the QDP family! He supports Andy in our technical department and is first in line to help with any tech related queries from the rest of the team. If it is broken, Damo will fix it! Nothing is ever too much trouble and he is always prepared to lend hand to anyone that needs it!
Telephone Unit Team Leader / Accounts Support
Linda works within our production department and looks after our telephone unit. She has the patience of a saint and a warm and friendly manner which means she is excellent in her role. She goes above and beyond with every telephone survey and achieves excellent return rates because of it.